No. I don’t want your freebie.
Some quality control needed here.
There I was at the store, trying to renew my broadband package. The 24 month contract came with a modem- which I desperately needed after the old one died on me yesterday. I didn’t pay attention to the other freebies. I just needed a new modem; anything else is unimportant.
Then the service person joyously told me that they would enroll me in their cable television service. A number of complimentary shows for a limited period. Whatever. I just needed a new modem; anything else is unimportant.
He proceeded to tell me about the set up box:
He:
We’ll send someone to install… …Cruz:
Huh? Oh then I don’t want already.He:
But it’s in the package. It’s free.Cruz:
It’s ok. I don’t want it.He:
It’s included. I have to give it to you.Cruz:
Ok, give it to me now. I’ll return it to you now.He:
I’ll have to send someone to install for you. If you don’t like, you can return to us after one month.
Cordial smile -> No smile -> Plain rude. No.
No means no. No buts.
I’m sure the poor guy was simply following instructions- they probably have strict orders to up their cable tv figures… There is no better way to irritate your customers than to stuff freebies down their throats and have them go through so much unnecessary trouble and hassle to reject/ return your apparent kindness.
If your freebie was so desirable, it wouldn’t be free, would it?
June 2nd, 2009 at 10:03 pm
If your freebie was so desirable, it wouldn’t be free, would it?. *coughs* >>> HAHAHA. How true!
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June 2nd, 2009 at 10:56 pm
i seriously agree with it. If it is really that good, they would charge you for it (:
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June 2nd, 2009 at 11:20 pm
hahaha. i’m having it free for a year too! the channels are seriously not that desirable.
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June 3rd, 2009 at 7:06 am
Yours is Starhub right? Or Singtel? @@
“If your freebie was so desirable, it wouldn’t be free, would it?” quite true.
I think less pple are signing up for the cable tv services alrdy
so they somehow “forced” you to get installed.
They hope that u will <3 e services & sign up! heh.
Now Starhub Preview channel can be watched.
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June 3rd, 2009 at 8:51 am
Agree.. Nothing in this world is Free !!!! going to toilet also must pay!!!
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Ah Girl's reply:
June 5th, 2009 at 1:53 pm
Chocolatelover… i agree with you.. go toilet oso must pay stupid $0.20… kaoz
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June 3rd, 2009 at 9:11 am
I once encountered this Sales Person.. I guess he is memorizing/reading from the script.. As in, no matter how I cut him in saying Im simply not interested, he will continue (without bothering about my NO) from where I cut him and continue from there.. Horrible.. Another one is a Credit Card Company.. Also same case.. I rejected the Insurance service, than he promote credit card, I rejected credit card, he continue to tell me how good it is, I rejected it again and again, he proceed to tell me about loan.. I say no.. Im really not interested, he tell me how the loan can help me no matter how I tried to stop him.. I mean I was trying to be nice by not scolding him or slamming his phone, but he simply continue recommending different financial(loan) service to me no matter what I said or even, dun allow me to say anything.. So in the end, I told him.. “No thanks.. I have a lot of money.. That is when he shut up and put down the phone..”
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June 3rd, 2009 at 10:21 am
totally agree… who gives two hoots? return the champions league to us!!
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June 3rd, 2009 at 10:54 am
sound so stupid.. red or green?
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s's reply:
June 3rd, 2009 at 10:34 pm
i tink it is red..
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June 3rd, 2009 at 11:37 am
Cruz, this is kind of way for u to take their items, so that after 1 month u will forget and cont’d with the subscription or becos we are too lazy to cancel it then cont’d…it is 1 of the lame tactics……………
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June 3rd, 2009 at 11:47 am
reminds me of those credit lines that come free with credit cards. Make me tear up several letters each month to see the $0 value. No matter how I said “no”, they will insist enrolling me to try.
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June 3rd, 2009 at 11:49 am
*Applauds*
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June 3rd, 2009 at 4:24 pm
yours must be taking singtel $39.90 plan. like mine last year i just want to change to mio plan as is cheaper. I tell them i just want the plan as i already have the modem and just change the plan for me thats all. But they say the setting is different and also installation for both is free and if in 6 month after the free promotion you dun want it. You can bring back to us. So in 6 month time i return the bax they ask me alot of Q. y u want to return. i say becos i dun like it and they keep asking and waste my time to go down and return and wait half an hour just to return the box.
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June 3rd, 2009 at 7:56 pm
i had the exact same encounter 2 weeks ago. its singT** i assumed. my reply was NO too. but they insist…. haiz.
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June 3rd, 2009 at 10:32 pm
Hey~~ I encounter this at the IT show too~~~ but i tell them… i have no need for these… & the lady say.. Hey…. It’s free~~ i replied… who cares…
In the end.. I did not get the freebies.. cos all i wanna was the free netbook they gave & the wireless modem…. Keke
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June 4th, 2009 at 2:28 am
recently really many such cases!!! the other day we were at Kb** and we were already telling the person we DONT want to have more drinks/last orders and he just continued to talk as if we didnt understand… then when he offered to help us take a photo for $2 a piece, we also told him we dont want, but he just kept going on and on just to finish his “script”… guess times are really bad…. -.-”
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June 5th, 2009 at 1:01 am
*works up the guts to post*
Been wanting to post something on your blog, but I guess a silly “I love your show” is well, just silly >//<
They tried to push their TV service to me as well, I told them “No” and when they insisted, I ask for their manager. That did the trick ^_^
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Cruz's reply:
June 5th, 2009 at 9:19 am
>Been wanting to post something on your blog, but I guess a silly “I love your show” is well, just silly >//< No, that aint silly. Say it as often you can pls.
HAHAHAHAHHAHHA
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June 7th, 2009 at 10:23 am
Haha, can tell that you really really had a bad experience having to go through all that trouble - just for your modem. heard you dissatisfaction over radio in the morning as well…. lol, times are bad, people are trying to make a living, for all you know they might earn commission for every cable tv box set you bring home. haha.
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