The hotel stay last weekend
I never fail to get myself into a dramatic adventure. Damn…
I booked myself a room last weekend because I didn’t want to drive myself to and fro with half opened eyes. Absolutely regretted giving the five star hotel that amount of money. I would have less heartache if I had chosen to return home…
@ 2pm, Saturday
Cruz: “I’ve called Room Service three times. No one picked up the phone.”
Reception: “Sorry sir, I’ll have them call you in a minute.”
2.03pm:
Room Service: Thank you for your order. Your food will be delivered within thirty minutes.”
That was quite risky actually, as I had to leave the hotel at 2.45pm and I had a couple of errands to complete. I called them again to have the food sent to Mary’s room, while I proceeded to check out and deposit my barang in the car.
2.15pm:
I realised I couldn’t check out yet. I haven’t signed the room service bill, and the amount wasn’t reflected yet. Duh.
2.38pm @ Mary’s room:
Cruz: Where’s my food?
Room Service: Oh! We sent it to your room, Sir. You weren’t there.
Cruz: Ya, I called and said to send the food to this room, not that room.
Room Service: Did you?
Cruz: YES!
Ten seconds later, my contact lens dried up and dropped out of my eye.
Damn. I was already in a mad rush, and now, I had to walk to the carpark to get a new pair.
2.41pm @ Mary’s room:
Cruz: I think you’d better go. The rest (of the hosts) are waiting. I’ll find my way there myself.
Mary: Ok, happy eating…
2.46pm. Eating @ Mary’s room:
Housekeeper: Can I come in to make the room?
Cruz: Sorry, can you come back in ten minutes?
That woman flipped her eyes! What the f?!
The freaking trolley took up half the walkway. How was I supposed to let her in?!
2.55pm
Cruz: Hi, I’ve finished my food. Do you want me to leave the trolley inside or outside the room?
Room Service: Sir, your food is on the way.
Cruz: What are you talking about?
Room Service: You ordered food right?
Cruz: Ya.
Room Service: It’s on the way.
Simple engrish very hard to understand meh? Every single call they get, they reply with “it’s on the way” ah?
Fine, if it’s a chap-ba-rang two three star hotel. This is a freaking FIVE star hotel. Hello?!
Ten minutes later, my promo people called the events manager at the hotel, “Hey, I wanna tell you huh, my DJ is very angry at your room service and housekeeping people…”
I discovered later that I wasn’t the only one complaining about the service of that hotel…
